Welcome to Wantable. Wantable, Inc. (“Wantable” or “Company”) is the operator of the www.Wantable.com site (the “Site”) and the proprietor of our office located at 909 S. Barclay Street, Milwaukee, WI 53204 (the “Store”).
We grant you a personal, limited, non-transferable, non-exclusive license to access and use the Site and the App. We reserve the right, in our sole discretion and without notice to you, to revise the products and services available on the Site and to change, suspend or discontinue any aspect of the Site and we will not be liable to you or to any third party for doing so. We may also impose rules for and limits on use of the Site or restrict your access to part, or all, of the Site without notice or penalty. Your continued use of the Site will constitute your acceptance of any such changes.
1. Use of the Site and the App
You may use the Site only for your own noncommercial personal use and in compliance with these Terms. You are responsible for your own communications, including the transmission, uploading or posting of information to the Site and are responsible for the consequences of such communications. Any other use of the Site requires the prior written consent of Wantable. You may not otherwise copy, modify, or distribute the contents of this Site without the express written permission of Wantable. You may not modify, publish, transmit, participate in the transfer of, sell, create derivative works from, or in any way exploit any of the content found on the Site or the App, in whole or in part.
We require all Members (defined below) to agree not to use the Site or the App, and specifically prohibit any use of the Site or the App, for any of the following purposes:
• Posting, communicating or transmitting any material that infringes on any intellectual property, publicity or privacy right of another person or entity;
• Posting any information which is untrue, inaccurate or not your own;
• Engaging in conduct that would constitute a criminal offense or give rise to civil liability or otherwise violate any law or regulation;
• Attempting to interfere in any way with the Site or the App’s or Wantable’s network security, or attempting to use the Site or the App’s service to gain unauthorized access to any other computer system; and
• Using the Site to drop ship merchandise to third parties
You may not use spiders, robots, data mining techniques or other automated devices or programs to catalog, download or otherwise reproduce, store or distribute content available on the Site or the App. Further, you may not use any such automated means to manipulate the Site or the App, such as automating what are otherwise manual or one-off procedures. You may not take any action to interfere with, or disrupt, the Site or any other user’s use of the Site, including, without limitation, via means of overloading, “flooding”, “mailbombing” or “crashing” the Site, circumventing security or user authentication measures or attempting to exceed the limited authorization and access granted to you under these Terms. You may not frame portions of the Site within another web site. You may not resell use of, or access to, the Site to any third party without our prior written consent.
2. Registration and Passwords
3. Additional Terms and Conditions
You agree that additional terms and conditions may apply to specific products, orders or your use of certain portions of the Site, including with respect to ordering, shipping and return policies, review guidelines and (“Additional Terms”), which Additional Terms are made part of these Terms by reference. If there is a conflict between these Terms and the Additional Terms, the Additional Terms shall control.
4. Site Not for Minors
5. Fraud Protection
As part of our order processing procedures, we may screen received orders for fraud or other types of unauthorized or illegal activity. We reserve the right to refuse to process an order due to suspected fraud or unauthorized or illegal activity. If we suspect fraudulent, unauthorized or illegal activity, we may reject your order or we may contact you at the phone number or email address you provided to confirm your order. We also reserve the right to cancel any accounts or refuse to ship to certain addresses due to suspected fraud or unauthorized or illegal activity. We take these measures to protect our customers as well as ourselves from fraud or other unauthorized or illegal activity.
We reserve the right to pre-authorize your order with a $100 hold of funds which are then immediately released. Our billing system determines which orders should be pre-authorized based on a multitude of factors to prevent any potential fraud. It’s primarily used for your protection to make sure the order is being placed by an authorized user of your card. The amount of time it takes for the funds to become available on your card depends entirely on your bank, but this is typically done right away within the same business day.
6. The Subscription Contract Between You and Us
Wantable offers four Edit Subscription plans: Ongoing (next order is placed as soon as the previous one has been closed), Every Month (orders are placed automatically each month), Every 2 Months (orders are placed automatically every two months), and Every 3 Months (orders are placed automatically every three months).
Styling Fee. By registering for an Edit Subscription, you acknowledge that your subscription has an initial and recurring non-refundable styling fee of $20 (or such amount as may be designated in special offers by us from time to time), and you accept responsibility for all initial and recurring styling fees prior to cancellation. In the event you purchase merchandise from a subscription order, the amount you are required to pay for your merchandise order will be reduced by the amount of the applicable styling fee, but in no event will the adjusted order total be less than $0.00.
Merchandise. You will receive up to $1,000 in merchandise per order to view and try on, but not use, for not more than 5 days (provided, however, that certain garments, e.g.; undergarments, may not be tried on if tagged or packaged in a manner that would make it impractical to try them on without removing the tag or opening the package). The merchandise will be sent according to the plan you’ve selected (Ongoing, Every Month, Every 2 Months, Every 3 Months). If you fail to return the merchandise within 5 days, you will be billed the full amount of the merchandise. You may not wear or use any merchandise that you intend to send back to us. IN ORDER TO RECEIVE CREDIT FOR ANY ITEM YOU SEND BACK TO US, IT MUST BE RETURNED UNDAMAGED, UNWORN, AND WITH THE TAGS STILL ON. If you return merchandise that Wantable in its discretion deems unsellable, damaged, worn, or with the tags removed you will be charged the full amount of the merchandise. You are responsible for all merchandise shipped to you, whether lost or damaged. You accept the responsibility for all recurring charges and the full amount of the merchandise sent to you prior to cancellation. Your subscription will be automatically extended for successive applicable periods and your payment method will automatically be charged for each successive applicable period at the then-current subscription rate. To cancel your Edit Subscription at any time, you must log on to your account and cancel automatic shipments, or you must call or email us and we will do it for you. Changes to your subscription Frequency will not cancel any open orders. To cancel an order, you must call or email us. Wantable may submit periodic charges (e.g.; ongoing, monthly, bi-monthly, or quarterly) without further authorization from you until you provide prior notice that you have terminated this authorization or wish to change your payment method. Such notice will not affect charges submitted before Wantable reasonably could act.
Individual Edit Orders:
Styling Fee. By placing an order for an individual Edit Order, you acknowledge that you will be charged a styling fee of $20 (or such other amount as may be designated in special offers by us from time to time). The amount you are required to pay for your merchandise order will be reduced by the amount of the applicable styling fee, but in no event will the adjusted order total be less than $0.00. Individual Edit Orders are exempt from the recurring nature of Subscriptions unless you switch to one of the Edit Subscription Plans.
Merchandise. Upon ordering, you will receive up to $1,000 in merchandise per order to view and try on, but not use, for no more than 5 days (provided, however, that certain garments, e.g.; undergarments, may not be tried on if tagged or packaged in a manner that would make it impractical to try them on without removing the tag or opening the package). If you fail to return the merchandise within 5 days, you will be billed the full amount of the merchandise. You may not wear or use any merchandise you intend to send back to us. IN ORDER TO RECEIVE CREDIT FOR ANY ITEM YOU SEND BACK TO US, IT MUST BE RETURNED UNDAMAGED, UNWORN, AND WITH THE TAGS STILL ON. If you return merchandise that Wantable in its discretion deems unsellable, damaged, worn, or with the tags removed you will be charged the full amount of the merchandise. You are responsible for all merchandise shipped to you, whether lost or damaged.
If all eligible payment methods we have on file for you are declined for payment of your styling fee and/or kept merchandise, you must provide us a new eligible payment method promptly or we reserve the right to cancel your subscription or attempt to collect payment as needed.
Unless you notify us before a charge that you want to cancel, you understand your subscription will automatically continue and you authorize us (without notice to you) to collect the then applicable styling fee and any taxes, using any eligible payment method or combination of methods we have on record for you.
If your payment method fails for merchandise kept, we reserve the right to bill you in increments until the total amount due has been paid. We reserve the right to use any eligible payment method or combination of methods we have on record to collect the amount owed.
7. My Stream Pages
By checking one of the My Stream boxes on your account page (“Items Purchased,” “Items Received,” “Items Requested”) you agree to have the information displayed on your My Stream page made public. This may include your profile picture, first and last name, username, byline, bio, social media links, and the items you have purchased, received and requested from Wantable. If you would like to opt-out of this information being public, simply uncheck the My Stream boxes on your account page (“Items Purchased,” “Items Received,” “Items Requested”) or contact us at [email protected].
8. Unboxed, My Stream and Shop Purchases
Merchandise. Upon ordering, you will receive the individual items purchased. Unlike the Edit Orders, payment for Unboxed, My Stream and Shop purchases will be made upfront and there is no try-on period. Unless otherwise stated*, items may be returned within 30 days of purchase. IN ORDER TO RECEIVE CREDIT FOR ANY ITEM YOU SEND BACK TO US, IT MUST BE RETURNED UNDAMAGED, UNWORN, AND WITH THE TAGS STILL ON. If you return merchandise that Wantable in its discretion deems unsellable, damaged, worn, or with the tags removed you will forfeit a refund for the merchandise. You are responsible for all merchandise shipped to you, whether lost or damaged.
*Unboxed, My Stream and Shop merchandise or events may be labeled as final sale. Purchases made of final sale Unboxed and My Stream merchandise are not eligible for return and cannot be combined with other offers.
9. Purchase and Use of Gift Certificates
Gift certificates may be purchased through the Site. Gift certificates ordered through the Site will be delivered automatically by electronic mail to the email address specified by the purchaser at the time of order. The gift certificate recipient will need to click the link included in the electronic mail in order to accept and redeem it. When ordering a gift certificate, the purchaser is responsible for correctly entering the recipient’s email address. We cannot be held responsible if the address is entered incorrectly and someone other than the intended recipient uses the gift certificate.
Gift certificates must be redeemed on our Site as full or partial payment of products or services from our Site. You can check the balance of a Gift Certificate by visiting the Credits section of your Account. Gift certificates cannot be exchanged for cash. If product(s) purchased with a gift certificate are returned, the monies owed will be refunded in the form of a gift certificate. Gift certificates are dated and expire 5 years from the date of issue.
10. Product Information; Limitation on Quantities
Excluding any content that may be submitted by Members from time to time, we strive to ensure that the information on the Site is complete and reliable. Certain information may contain pricing errors, typographical errors and other errors or inaccuracies, which we may correct without liability. We also reserve the right to limit quantities purchased by Members and to revise, suspend, or terminate an event or promotion at any time without notice (including after an order has been submitted or acknowledged). We do not guarantee that all products described on our Site will be available.
11. Proprietary Rights
You acknowledge and agree that the content (other than content that may be submitted by Members), materials, text, images, videos, graphics, trademarks, logos, button icons, music, software and other elements available on the Site are the property of Wantable or our licensors and are protected by copyright, trademark and/or other proprietary rights and laws. You agree not to sell, license, rent, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit, modify or create derivative works from any content or materials on the Site or the App. Wantable and the Wantable logo are registered trademarks, and are trademarks of Wantable, Inc. All other trademarks are the property of their respective owners. All of our Site’s and the App’s content is Copyrighted by Wantable, Inc. All rights reserved. Except as expressly set forth in these Terms, no license is granted to you and no rights are conveyed by virtue of accessing or using the Site or the App. All rights not granted under these Terms are reserved by Wantable.
12. Contributed Content Guidelines
Wantable values your engagement. When contributing content, please consider the following guidelines:
• By submitting or posting any materials or content on the Site or the App, you grant Wantable a perpetual, irrevocable, non-terminable, worldwide, royalty-free and non-exclusive license to use, copy, distribute, publicly display, modify, create derivative works, and sublicense such materials or any part of such materials. You hereby represent, warrant and covenant that any materials you provide do not include anything (including, but not limited to, text, images, music or video) to which you do not have the full right to grant Wantable the license specified above. You further represent, warrant and covenant that any materials you provide will not contain libelous or otherwise unlawful, abusive or obscene material. Wantable will be entitled to use any content submitted by you without incurring obligations of confidentiality, attribution or compensation to you.
• All contributed content is subject to the terms set forth below and in our standard Terms and Conditions, which include our policy regarding copyright infringement;
We reserve the right not to post your content if it contains any of the following types of content or violates other guidelines. By way of example, and not as a limitation, you agree that when contributing content, you will not:
• Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others;
• Use obscenities, discriminatory language, or other language not suitable for a public forum;
• Post advertisements, “spam” content, or references to other products, offers, or websites;
• Post email addresses, URLs, phone numbers, physical addresses or other forms of contact information;
• Post unduly critical or spiteful comments of other content posted on the page or its authors;
• Post files that contain software or other material protected by intellectual property laws (or by rights of privacy or publicity) unless you own or control the rights thereto or have expressly received all necessary consents;
• Post files or content that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer;
• Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded, or impersonate any person or entity or falsely state or misrepresent your affiliation with any person or entity;
In addition, if you wish to share feedback with us about product selection, pricing, ordering, delivery or other customer service issues, please do not submit this feedback through a content submission. Instead, contact us directly via [email protected].
13. General Disclaimers
You assume all responsibility and risk with respect to your use of the Site or the App. THE SITE, THE APP, AND ALL CONTENT, MERCHANDISE, AND OTHER INFORMATION ON OR ACCESSIBLE FROM OR THROUGH THIS SITE OR A “LINKED” SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, SECURITY OR ACCURACY. SPECIFICALLY, BUT WITHOUT LIMITATION, WANTABLE DOES NOT WARRANT THAT: (1) THE INFORMATION ON THIS SITE IS CORRECT, ACCURATE OR RELIABLE; (2) THE FUNCTIONS CONTAINED ON THIS SITE WILL BE UNINTERRUPTED OR ERROR-FREE; OR (3) DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKE THEM AVAILABLE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. Wantable makes no warranties of any kind regarding any non-Wantable sites to which you may be directed or hyperlinked from this Site or the App. Hyperlinks are included solely for your convenience, and Wantable makes no representations or warranties with regard to the accuracy, availability, suitability or safety of information provided in such non-Wantable sites. Wantable does not endorse, warrant or guarantee any products or services offered or provided by or on behalf of third parties on the Site or the App.
14. Disclaimer – No Professional Advice
Any information provided by us regarding the products or otherwise (e.g. product descriptions or instructions) is for informational purposes only. You should not take any action based upon any information contained on the Site or the App. Use of the Site is not meant to serve as a substitute for professional advice. You should read and strictly follow all product labels, packaging inserts and instructions and all manufacturer directions and warnings and seek independent professional advice when appropriate.
Your total price will include the price of the product plus any applicable sales tax; such state and local sales tax is based on the shipping address and the sales tax rate in effect at the time you purchase the product. We will charge tax only in states where the goods sold over the internet are taxable.
Important Kentucky sales tax information regarding the tax you may owe directly to the state of Kentucky. We are not required to and do not collect Kentucky sales or use tax. Your purchase may be subject to Kentucky use tax unless the purchase is exempt from taxation in Kentucky. The purchase is not exempt merely because it is made over the Internet, by catalog, or by other remote means. The Commonwealth of Kentucky requires Kentucky purchasers to report all purchases of tangible personal property or digital property that are not taxed by the retailer and pay use tax on those purchases unless exempt under Kentucky law. The tax may be reported and paid on the Kentucky individual income tax return or by filing a consumer use tax return with the Kentucky Department of Revenue. These forms and corresponding instructions may be found on the Kentucky Department of Revenue’s Internet Web site.
17. Limitation of Liability
IN NO EVENT SHALL WANTABLE, ITS PARENT COMPANY, SUBSIDIARIES, AFFILIATES OR ANY OF THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUCCESSORS, SUBSIDIARIES, SUPPLIERS, AFFILIATES, OR THIRD PARTIES PROVIDING INFORMATION ON THIS SITE BE LIABLE TO ANY USER OF THE SITE OR ANY OTHER PERSON OR ENTITY FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, CONSEQUENTIAL OR EXEMPLARY DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA, OR LOSS OF USE) ARISING OUT OF THE USE OR INABILITY TO USE THE SITE, WHETHER BASED UPON WARRANTY, CONTRACT, TORT, OR OTHERWISE, EVEN IF WANTABLE HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES. IN NO EVENT SHALL THE TOTAL LIABILITY OF WANTABLE, ITS AFFILIATES OR ANY OF THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUCCESSORS, SUBSIDIARIES, SUPPLIERS, AFFILIATES OR THIRD PARTIES PROVIDING INFORMATION ON THIS SITE TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION RESULTING FROM YOUR USE OF THIS SITE, WHETHER IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE) OR OTHERWISE, EXCEED THE AMOUNT YOU PAID TO WANTABLE IN CONNECTION WITH THE EVENT GIVING RISE TO SUCH LIABILITY. You hereby acknowledge that the preceding paragraph shall apply to all content, merchandise and services available through the Site or the App. Because some states do not allow limitations on implied warranties or the exclusion or limitation of certain damages, all of the above disclaimers or exclusions may not apply to all users.
18. International Use
We control and operate the Site from the United States. We make no representation that materials on the Site are appropriate or available for use outside the United States. If you choose to access this Site from outside the United States, you do so at your own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.
19. Risk of Loss
Any merchandise purchased from our Site will be shipped by a third party carrier. As a result, title and risk of loss for such merchandise will pass to you upon our delivery to the carrier.
20. Copyright Infringement; Notice and Take Down Procedures
Wantable specifically prohibits the posting of any content that violates or infringes the copyright rights and/or other intellectual property rights (including rights of privacy and publicity) of any person or entity. If you believe that any material contained on this Site infringes your copyright or other intellectual property rights, you should notify us of your copyright infringement claim in accordance with the following procedure. Wantable will process notices of alleged infringement that it receives and will take appropriate action as required by the Digital Millennium Copyright Act (“DMCA”). The DMCA requires that notifications of claimed copyright infringement should be sent to the following address:
Wantable, Inc. 909 S. Barclay Street, Milwaukee, WI 53204, Telephone: (855) 926-8225
To be effective, the notification must be in writing and contain the following information (DMCA, 17 U.S.C. §512(c)(3)):
• Physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
• Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;
• Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit the service provider to locate the material;
• Information reasonably sufficient to permit the service provider to contact the complaining party, such as an address, telephone number, and, if available, an electronic mail address at which the complaining party may be contacted;
• A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
• A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
Please contact us with any questions or concerns in connection with these Terms or the Site or the App, or to provide any notice under these Terms.
If any part of these Terms shall be held or declared to be invalid or unenforceable for any reason by any court of competent jurisdiction, such provision shall be ineffective but shall not affect any other part of these Terms, and in such event, such provision shall be changed and interpreted so as to best accomplish the objectives of such unenforceable or invalid provision within the limits of applicable law or applicable court decisions.
22. Waiver; Remedies
The failure of Wantable to partially or fully exercise any rights or the waiver of Wantable of any breach of these Terms and Conditions by you shall not prevent a subsequent exercise of such right by Wantable or be deemed a waiver by Wantable of any subsequent breach by you of the same or any other term of these Terms. The rights and remedies of Wantable under these Terms and any other applicable agreement between you and Wantable shall be cumulative, and the exercise of any such right or remedy shall not limit Wantable’s right to exercise any other right or remedy.
23. Governing Law
The laws of the State of Wisconsin shall govern these Terms without regard to conflict of laws provisions.
Any dispute relating in any way to your visit to, or use of, the Site or the App, to the products you purchase through the Site (including a subscription), or to your relationship to Wantable shall be submitted to confidential arbitration in Milwaukee, Wisconsin; provided, however, that to the extent that you have in any manner violated or threatened to violate our intellectual property rights, we may seek injunctive or other appropriate relief in any state or federal court in the State of Wisconsin. You hereby consent to, and waive all defenses of lack of personal jurisdiction and forum non conveniens with respect to, venue and jurisdiction in the state and federal courts of Wisconsin. Arbitration under these Terms will be conducted pursuant to the Commercial Arbitration Rules then prevailing at the American Arbitration Association. The arbitrator’s award will be final and binding and may be entered into as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under these Terms will be joined to an arbitration involving any other party subject to this Terms, whether through class action proceedings or otherwise. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of, related to or connected with the use of this Site or these Terms must be filed within one (1) year after such claim of action arose or be forever banned.
Arbitration is more informal than a lawsuit in court. Arbitration uses a neutral arbitrator instead of a judge or jury, allows for more limited discovery than in court, and is subject to very limited review by courts. Arbitrators can award the same damages and relief that a court can award.
YOU AND WANTABLE AGREE THAT EACH MAY ONLY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both you and Wantable agree otherwise, the arbitrator may not consolidate more than one person’s claims with your claims, and may not otherwise preside over any form of a representative or class proceeding. The arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party’s individual claim.
25. Giveaway Contest Terms & Conditions
No purchase necessary, open to US residents only. Employees of Wantable not eligible for Contests and Giveaways. The promotional prize or Giveaway shall be a Wantable service/product as indicated on Wantable’s email, website or social channels. All Prizes are subject to availability and are non-transferable. No cash alternatives or any other gift. By participating in a Contest, Wantable may use the winner’s name for promotional purposes in email, website or social channels.
Questions: Should you have any questions regarding these Terms you may contact us at [email protected].